COMSYNCCOMSYNC · FIELDSYNC
A WhatsApp assistant for the field force.
FieldSync turns WhatsApp into a product knowledge base for your bank's field agents. They send a voice note or text question; FieldSync answers in seconds, and produces ready-to-share PDF collateral when the customer asks for it.
Why it works
Built around your business, not a generic template.
FieldSync was built for Axis Bank's field agents. The premise is simple: agents already live in WhatsApp, so the assistant lives in WhatsApp too.
An agent sends a voice note ("what's our latest home-loan rate for self-employed customers in Mumbai?") and FieldSync transcribes the question, searches a curated product knowledge base, generates the answer through an LLM, and replies, all on WhatsApp. If the customer asks for paperwork, FieldSync can also produce branded PDF rate cards, comparisons, FAQs, and product summaries on the fly.
No new app for the agent to learn or open.
Agents can talk or type, in any language.
The agent only sees answers from your approved product library.
Auto-generated rate cards, comparisons, and FAQs ready to share with the customer.
Every question and answer is logged for compliance.
See FieldSync live in 3 days.
We'll connect your data, build your first agents, and run a pilot with your team.